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Fire & Water - Cleanup & Restoration


3/4/2020 (Permalink)

When it comes to selecting a disaster restoration provider, decisions often quickly gravitate toward price.

Of course, price is an important consideration in any business decision, but usually you get what you pay for. And it’s important to remember that cost savings can disappear in the face of shoddy work, accidents or other issues. Moreover, when insurance is paying the bill, what’s most important is that you are getting a fair price and your insurance company recognizes the value of the contractor doing the work and agrees to pay the bills.

So, price aside, what are important factors when evaluating restoration providers? This post explores 3 important criteria you should consider and why.  You'll see why SERVPRO of Baldwin and Monroe is the best in the industry.

#3 – Certifications
When it comes to cleaning and restoration work, there are a lot of technical aspects that must be handled correctly. That’s why you want to make sure your restoration provider’s employees have the requisite skills that are necessary for the types of disasters you are likely to face. The Institute of Inspection Cleaning and Restoration Certification (IICRC) establishes standards and certifications for drying, remediation and fire and smoke damage. A good restoration provider will have many staff members with one or more IIRC certifications. 

#2 – Experience and Customer Service
If you’ve never been through a disaster, dealing with the recovery and insurance claims process can be confusing and sometimes overwhelming. Working with an experienced and reputable provider can help reduce stresses and confusion in a couple of ways.

First, a good provider can help you better understand and prepare for disasters you’re likely to face, making sure you get clear answers to questions about the restoration process.

Second, expert insights from your provider can be invaluable for making educated decisions that keep the claims process moving along smoothly, so you can restore operations faster.

Tip: Look for a provider with deep experience doing extensive insurance restoration-related work rather than just drying and remediation.

#1 – Safety
Compared to a construction job site, restoration job sites often present unique challenges for business and homeowners and the restoration providers alike. For example, at a restoration site it may be possible to keep parts of the business operating while specific areas or features of a building are being restored. In these situations, ensuring the safety of customers, employees, passersby and the work crew is critical to limiting potential liabilities. That could mean anything from properly securing electrical cords so they don’t create tripping hazards to figuring out how to protect residents of a high-rise from falling debris.

Going the Extra Mile
SERVPRO of Baldwin and Monroe employs professionals with a vast array of remediation and general contracting skillsets, as well as a plethora of certifications from IICRC. If you’re looking for a trusted, local restoration provider, call SERVPRO of Baldwin and Monroe (478) 452-8000.

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